The boss drives his men; the leader coaches them.
The boss depends upon authority; the leader upon good will.
The boss inspires fear; the leader inspires enthusiasm.
The boss says, “I”; the leader says, “We.”
The boss assigns the tasks; the leader sets the pace.
The boss says, “Get here on time”; the leader gets there ahead of time.
The boss fixes the blame for the breakdown; the leader fixes the breakdown.
The boss knows how it is done; the leader shows how.
The boss makes work a drudgery; the leader makes it a game.
The boss says, “Go”; the leader says, “Let’s go.”
The world needs leaders; but nobody wants a boss.